BOC NOW
BOC NOW
Bridge Operator Console is the category leader for attendant consoles across Microsoft Teams, RingCentral, Dialpad, Skype for Business, and Cisco CUCM. Designed for the modern workplace, it delivers everything phone-first users need to communicate with speed and precision. With full call control, Agentic AI, AI-powered predictive transfer, related people lookups, integrated messaging, SMS, intercom, and more, Bridge Operator Console goes far beyond traditional call handling. The latest generation, included in our Cloud Suite, requires no installation—making setup seamless and instant. For organizations that live on the phone, Bridge Operator Console is a true game-changer.
Runs in any modern web browser with no installation required. Features MS presence, call queue visibility, cherry picking, parking lot visibility, and more. Part of the Cloud Suite for maximum flexibility.
Phone-first users excel as communicators, gatekeepers, and problem-solvers, ensuring professional and efficient call handling by directing calls to the right person or department.
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See the World's first Agentic AI Attendant Console. Operators now have Super Powers!
The Bridge Cloud Suite for Dialpad includes our flagship attendant console solution Bridge Operator Console. Bridge Operator Console is the premiere tool for enhancing the productivity of your receptionists and operators. Dialpad is a business communication tool that acts as a productivity app, a real-time coach, and a customer experience solution—all from a platform that syncs in real-time, works across all your devices, and is supported both locally and internationally.
One of the most exciting features of Microsoft Teams is the new attendant console from Bridge Communications. This product, Bridge Operator Console, is designed for people who handle a lot of audio calls, such as receptionists, call center agents, or support staff. The attendant console allows you to easily manage multiple calls at once, transfer calls to other users or groups, and see the availability and status of your colleagues. The attendant console also integrates with your calendar, contacts, tasks, and voicemail, so you can access all the information you need in one place. Bridge Operator Console is a powerful tool that will make using Teams easier and more efficient for you and your callers.
The Bridge Cloud Suite for RingCentral includes our flagship attendant console solution Bridge Operator Console. Bridge Operator Console is the premiere tool for enhancing the productivity of your receptionists and operators. RingCentral is a leading business VoIP provider offering a mobile-ready business VoIP and unified communications solution. With the RingCentral app, users can make and receive calls, join video meetings, send messages, and share files from their favorite device.
Bridge Operator Console for Skype for Business (Lync) is designed to be an attendant console solution for Lync 2013 and Skype for Business
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Bridge Operator Console for Cisco CUCM is designed to be an attendant console solution for Cisco Unified Communications Manager
Request a QuoteBridge Communications continues to bring innovative solutions to our customers using Microsoft Teams and Microsoft 365.
Bridge Communications works closely with Microsoft as an ISV partner. ISV partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Bridge Communications works closely with Cisco as a developer partner. Developer partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Predictive transfer can save you more than the cost of your yearly support!
