License Fulfillment Process

By using the electronic delivery method, Bridge Communications is able to deliver your license information in a cost effective, timely, environmentally friendly method, making life easier for everyone.  Customers don't have to wait around for software certificates, or find some place to safely store them.  Customers are able to convert from a demo installation, or purchase existing features, without having to do anything to our software, the changes will replicate automatically to them.  Below is a list of the fulfillment process, depending on what type of order is placed.





A New Order is Placed

1.  An invoice is generate and sent to either the customer or reseller depending on who placed the order.

2.  A 36 digit license key is generated and email to both the reseller and end user.  This is your key for life, keep the email for reference.

3.  After the install is complete the server will contact us, and download information about the license and features, and apply it to the installation.

 

A Demo Install Becomes a Sale

1.  The 36 digit key the customer received is converted into a fully functional license.

2.  An invoice is generate and sent to either the customer or reseller depending on who placed the order.

3.  Within an hour the server will contact us, and download information about the license and features, and apply it to the installation.

 

Additional Clients or Features are Purchased on an Existing Sale

1.  An invoice is generate and sent to either the customer or reseller depending on who placed the order.

2.  The key is changed on our end to reflect the additional clients, or features purchased.

3.  Within an hour the server will contact us, and download information about the license and features, and apply it to the installation.

 

A Support Subscription is Renewed

1.  An invoice is generate and sent to either the customer or reseller depending on who placed the order.

2.  The key is changed on our end to reflect the new end date for the purchased term.

3.  Within an hour the server will contact us, and download information about the license and features, and apply it to the installation.

 
     

 

   

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