The Bridge Cloud Suite for microsoft Teams, using RingCentral Direct Routing, includes our flagship attendant console solution Bridge Operator Console. Bridge Operator Console is the premiere tool for enhancing the productivity of your receptionists and operators.
Bridge Wallboard is a companion application for Microsoft Teams users. Wallboard allows you to monitor groups of users presence status in a single window. With Wallboard you can easily see the groups availability for incoming calls, making it a perfect application for contact center, and call center users.
Bridge Operator Console for Skype for Business (Lync) is designed to be an attendant console solution for Lync 2013 and Skype for Business
Request a QuoteBridge Operator Console for Cisco CUCM is designed to be an attendant console solution for Cisco Unified Communications Manager
Request a QuoteBridge Communications continues to bring innovative solutions to our customers using Skype for Business and Microsoft Office 365.
Bridge Communications works closely with Microsoft as an ISV partner. ISV partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Bridge Communications works closely with Cisco as a developer partner. Developer partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Artificial Intelligence Guarantees Maximum Efficiency
The Predictive Transfer feature leverages much-factor parallel machine learning algorithms to identify the most logical persons or places a caller is trying to reach within an organization. This feature provides the best possible customer service experience by reducing the time between call answer, and call arrival at its final destination.
Predictive transfer can save you more than the cost of your yearly support!