The Bridge Cloud Suite for microsoft Teams, using RingCentral Direct Routing, includes our flagship attendant console solution Bridge Operator Console. Bridge Operator Console is the premiere tool for enhancing the productivity of your receptionists and operators.
Bridge Wallboard is a companion application for Microsoft Teams users. Wallboard allows you to monitor groups of users presence status in a single window. With Wallboard you can easily see the groups availability for incoming calls, making it a perfect application for contact center, and call center users.
Bridge Operator Console for Skype for Business (Lync) is designed to be an attendant console solution for Lync 2013 and Skype for BusinessRequest a Quote
Bridge Operator Console for Cisco CUCM is designed to be an attendant console solution for Cisco Unified Communications ManagerRequest a Quote
Bridge Communications continues to bring innovative solutions to our customers using Skype for Business and Microsoft Office 365.
Bridge Communications works closely with Microsoft as an ISV partner. ISV partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Bridge Communications works closely with Cisco as a developer partner. Developer partners have access to the latest technology and tools to build the software of tomorrow. This relationship ensures our customers will always be able to take advantage of the latest innovations in technology to streamline productivity.
Artificial Intelligence Guarantees Maximum Efficiency
The Predictive Transfer feature leverages much-factor parallel machine learning algorithms to identify the most logical persons or places a caller is trying to reach within an organization. This feature provides the best possible customer service experience by reducing the time between call answer, and call arrival at its final destination.
Predictive transfer can save you more than the cost of your yearly support!
Get Answers to Basic Questions
If you need after hours help, please try our Bot. It can direct you to the correct resources to help you with your need.
Our website Bot uses the Microsoft Bot Framework. You can interact with it using Skype for Business, Skype, Microsoft Teams, Facebook, or the web interface to the right. The Bot can answer basic questions about pricing and technical support.
Information technology is at the core of how you do your business and how your business model itself evolves.
On-Prem, Hybrid, or Cloud, We Work Where You Work.
Bridge Operator Console provides a wide range of features that give your organization enterprise voice capability when moving to the cloud PBX offerings of E3 and E5. Bridge Operator Console has received Microsoft's highest level certification on Office 365 Cloud PBX, Hybrid, and On-Prem Skype for Business.