| Integrated Lync (Skype for Business) Presence |
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| Support for On Prem and Cloud Based Deployments |
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| Integrated Call Control |
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| Integrated Lync (Skype for Business) Chat |
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| Custom Sort Order |
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| Park For |
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| Custom Address Books |
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| Actions Logging |
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| Call Detail Reporting |
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| Response Group Queue Monitoring |
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| Group Message Functions (requires GMP add on) |
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| Ability to Create Call Redirection Rules |
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| Calendar Status (requires Exchange Connector add on, or individual permissions) |
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| Scheduled auto dialing conference calls |
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| Optional CID / Park sharing between operators |
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| Security for who can modify forwarding, presence, pictures, location objects, directory groups, etc. |
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| Change another's call forward / sim-ring (requires permission) |
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| Change another's presence (requires permission) |
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| Send message system-wide to all users |
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| See users call forwarding and simring settings |
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| Scheduled auto dialing conference calls |
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| Ability to Run without SQL (1 Minute Install) |
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BOC NOW