The BOC Messaging and Paging Add-On allows BOC users to send text messages to Cisco phones. Users can also initiate voice paging to desk phones as well. One to one messaging and paging is included for all users with the normal attendant console purchase. One to many or group text and voice paging is available with the Group Messaging and Paging Add-On.
When a Bridge Operator Console user parks a call for a given user, the user will receive an instant message. At this point answering the parked call is as simple as clicking the included message's hyperlink.
Included in the Group Messaging Add-On is the ability to park a call for an entire group of users. The entire group will have visibility to the message and can decide which member should handle the call.
Bridge Group Messaging extends the local client reach far beyond user created groups. In addition to those, BOC users can group message and park call for Active Directory Departments, Office365 Groups, and shared BOC groups.
Ask your BOC sales rep for a free trial of this powerful group messaging Add-On today.