Do you have a need to upgrade to UCM 8 or beyond but the price of the Attendant Console is holding you up? The Cisco Attendant Console included free with Cisco Unified Communications Manager is discontinued in version 8 and beyond. You may have a need for an alternative to the $1,000 - $2,000 per seat recommended replacement. Without a “Plan B” these upgrades can slow down or stall.
If you are reading this you probably have to buy an attendant console to replace the free one that goes away in Cisco Unified Communications Manager 8 and beyond. Or maybe you already bought an attendant console and the experience just hasn’t been a good fit for your workflow or your budget? You’ve likely discovered more than just receptionists using the included attendant console “just to see who is on the phone”. And now the attendant console has become an obstacle to upgrading your call manager. So what’s your plan? Invest in an enterprise console wherever you need one - even for infrequent users? Deploy phone sidecars to display Busy Lamp Field? Thanks to our amazing feature set and low price, you can provide more functionality and increased productivity to your operators.