The Attendant Console of Choice for Enterprise and SMB. Biggest Feature Set. Lowest Price. Most Flexible Deployment. Unlimited Support.
Bridge Operator Console connects with Dynamics CRM on-prem and Dynamics 365 to provide real-time caller lookups, account and contact details, and one click transfer to account owner capability.
Quickly find a user's secretary, assistant, and manager, as well as others who share the same department and manager. This feature is a great time saver.
Monitor the status of a response group queue. See waiting calls, longest durations, a list of callers and wait times in the queue.
Makes BOC 10x faster than any other product. 5 parallel machine learning algorithms display the users most likely to receive the incoming call automatically, saving hundreds of hours a year.