The Bridge Cloud Suite contains additional features for Medical Connector Users
Bridge Communications Medical Connector brings EMR and HMR integration to the Attendant Console. As always, operators can search by specialty, department or shifts but now operators can now transfer callers directly to patient rooms without switching programs or needing direct access to EMR/HMR systems. Lower your HIPAA security exposure and your EMR per seat licensing costs. Increase caller satisfaction and reduce call queue length and operator staffing needs by quickly and accurately moving calls from the operator console to the proper destination the first time.
The BOC Medical Connector service can run on the same VM or Hardware server the BOC TAPI connector software does, so no additional hardware expense is required.
Operators use one interface to handle calls for both staff and patients, simplifying call flow.
Get new and temp operators online and effective quickly with reduced training time and expense.
Transfer callers to patient rooms without operators needing direct access to EMR/HMR systems.
Lower your EMR per-seat licensing costs by removing the need for operators to access EMR directly.
Supports HL7, direct database access, and CSV-style exports for any EMR/HMR system.
Confidentiality flags are observed and reported to ensure only appropriate calls are routed.
Interfaces with scheduling programs to show which doctors, nurses, or staff are on call at any time.
Replace antiquated pager systems with OnPage or TigerText secure paging, sending messages to any supported device.
Reduce the need for multiple messaging applications on operator desktops with seamless integration.
